Privacy Notice

Moneta Property Finance Ltd is committed to protecting your privacy. This policy sets out the basis on which we will use the personal information you supply to us directly or via a third party. We are registered with the Information Commissioner's Office (ICO) under the UK Data Protection Act.

As an Appointed Representative of Connect IFA Ltd, information about you will be shared with Connect IFA Ltd for application processing and compliance oversight purposes.

We have structured our website so that you can visit without identifying yourself or revealing any personal information. If you review or download information, this is tracked anonymously to help us provide tailored content — it will not personally identify you.

Should you complete a contact or enquiry form, we collect and store the personal information supplied via secure servers solely to fulfil your request, in accordance with this privacy notice.

To arrange a mortgage, loan or other service for you, we collect a wide range of personal and financial information. We only collect information pertinent to the service we provide and hold it only for as long as necessary. This may include:

• Full name, date of birth, address history
• Employment details and income information
• Credit history and financial commitments
• Property details and ownership information
• Credit or debit card details (used solely to make payments to lenders, surveyors or other third parties — not retained after payment)

We collect information via website forms, telephone calls, email, text messages, social media, post and face-to-face meetings. We may also monitor and record telephone conversations. Information may be collected directly by Moneta Property Finance Ltd or from third parties to whom you have agreed to share your data.

We use your personal data to process your request for a mortgage, loan or other service. Specific uses include:

• Confirming your identity and the documents you provide
• Keeping you informed about changes to products and services
• Staff training and fraud investigation and prevention
• Keeping records up to date and complying with regulatory obligations
• Administering mortgages and finance we have arranged for you
• Assessing your needs for protection plans connected with your borrowing
• Conducting surveys to help us improve our service

We retain and process your personal information based on our Terms of Business contract with you, our statutory and legal obligations, our regulatory requirements and our legitimate business interests.

To arrange a mortgage or other service, we need to share your data with relevant third parties, which may include:

• Mortgage lenders and product providers
• Surveyors and solicitors
• Connect IFA Ltd (our network) for processing and compliance oversight
• Introducers of business — limited information to keep them informed of progress
• Third-party software providers (UK-based cloud storage) for application management

We recommend you also read the lender or provider's Privacy Notice when we proceed with an application. A central list of lender privacy notices is available at connectbrokers.co.uk/lenderprivacy.

We will seek your explicit consent before sending you general market news, updates or information about products and services not connected with your specific mortgage or loan. You will not be automatically opted in to marketing.

Marketing may include emails, telephone calls, social media and postal marketing. You may update your preferences or withdraw your consent at any time by contacting us at hello@monetapropertyfinance.co.uk.

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

• Right of access — request a copy of the personal information we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data where applicable
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interests or for direct marketing

Moneta Property Finance Ltd may from time to time sell or transfer control of the company. Any personal data relevant to the part of the business being sold or transferred will be passed to the new owner and will continue to be used under the terms of this policy.

It may be necessary to update this privacy notice from time to time to meet legal, regulatory and commercial requirements. Please visit this page periodically for any changes. Any personal data collected prior to a change will not be affected without your permission.